# Personalised package — Lavelo

> Tell us what your group needs and we build it around you: number of riders, dates, routes, meals and support.

## Who it is for
Choose this if neither the plain stay nor a closed package fits: other dates or length, a different group size, specific routes or a particular mix of services.

## At a glance
- **Type of purchase:** Personalised: built around your group
- **Group:** Groups only; 6 to 15 people; one group at a time
- **Accommodation:** Apartments for two riders and, for larger groups, villas next to them. Arranged for each group. 1 to 2 per apartment.
- **Dates:** To be agreed with each group.
- **Nights:** Minimum 5 nights
- **Price:** Quoted for each group once we know what you need.
- **Where to book:** On WhatsApp
- **Page:** https://lavelo.es/custom.html

## What is included and what is not
### Included
- Accommodation in private apartments
- Secure bike storage and assembly area
- Workshop with basic tools and pump — Basic tools, floor pump and common spares.
- Daily route and weather briefing
- Team car on the route
- Breakfast — Self-service in LaVelounge (with the day’s briefing) or in the apartments.
- Kitchen stocked on arrival (you cook)
- Something to eat after the ride — Self-service, light recovery food in the apartments or LaVelounge.
- Transport to dinner and back
- Emergency pick-up on the road — Pick-up by the team car for minor issues; for serious incidents we coordinate the ambulance.
- Final cleaning

### On request
- Airport transfer for riders
- Airport transfer for bikes (bike boxes)
- Feed stops on the route
- Road bike rental
- Physio and massage

### Not included: you pay it yourself
- Dinners — Group dinner plan is optional. You can stay in or eat out. Each rider pays their own. Transport is at no charge.
- Cafés and bars along the route

## How to book
1. Tell us on WhatsApp (+34 623 997 204): riders, dates, routes, meals and the support you want.
2. We send you a proposal with its price.

## Payment
A 200 € deposit for the whole group when booking the agreed package. The balance is due 20 days before the start.

## Cancellation
The deposit is refundable up to 30 days before the start; after that, it is not refundable. The balance is 50% refundable until 10 days before the start; after that, no refund.

## Who does what
- **We take care of:** What is agreed in the proposal.
- **You take care of:** Flights, and whatever is not in the proposal.

## Questions
### Where is Lavelo?
Lavelo Cycling Apartments is inside the Costa Blanca mountains, in Fageca (Alicante, Spain), at 750 m. Alicante airport (ALC) is about 95 km away and Valencia (VLC) about 125 km: around 1 h 30 by car from either.

### Why stay in the mountains rather than on the coast?
Every route starts at the door, without the 20–40 km of flat road from the coast to reach the climbs. Every route finishes uphill, climbing back to the apartments. And you ride the climbs against the flow of the coastal groups, with the road to yourselves.

### When is the best time to come?
Winters in the Costa Blanca mountains are mild and dry, which is why nearly every UCI team trains here in winter. On the coast, December to February average a maximum of 17 °C with 3–4 days of rain a month; in the mountains it is a few degrees cooler.

### What are the apartments like?
Four private apartments in the same building, each for two riders: memory foam mattresses, a full kitchen, climate control, high-speed fibre and a private bathroom with a hot shower.

### Where do the bikes go?
In the secure bike storage in the building, with an area to assemble them.

### Can I rent a road bike?
Yes, on request: tell us on WhatsApp (+34 623 997 204) and we arrange it with a local partner.

### Is there a physio or massage?
On request, with a local partner. Ask on WhatsApp.

### What does the team car carry?
It follows the group on the agreed route with water, nutrition, basic tools, spare tubes and a first-aid kit.

### Do you give us the routes as GPX?
Route GPX files are given to guests during their stay.

### Can non-riding partners or family come?
Stay: yes, non‑riding partners or family are welcome. LaVolta LaVelo and Training camp: places are priced the same whether you ride or not; these weeks are designed for riders. Custom: tell us and we’ll see if it fits your plan.

### How do we pay and what is the cancellation policy?
Booking: a 200 € deposit for the whole group; refundable up to 30 days before the start. Balance: due 20 days before the start; 50% refundable until 10 days before; after that, no refund.

### What can be personalised?
The number of riders, the dates and length, the routes, the meals and the support: airport transfer, team car, feed stops, bike rental and physio.

### How long does a proposal take?
We book a quick video call or phone call to confirm your requirements. Once we have them, you receive the proposal within 24 hours.

## Other ways to come
- [Stay: apartments by dates](https://lavelo.es/offers/stay.md): Choose this if your group organises its own riding and meals and needs the base, or wants to add single services rather than a full programme.
- [LaVolta LaVelo](https://lavelo.es/offers/lavolta-lavelo.md): Choose this if you want a full week with everything organised: the stages, the team car, the feed stops and the transport.
- [Training camp](https://lavelo.es/offers/training-camp.md): Choose this if you bring your own training plan and want the logistics solved: transfer, team car and food in the kitchen.

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Contact: WhatsApp +34 623 997 204 · https://lavelo.es · Version 2, 2026-11-11
